Those orders assigned to a specific user appear under the My Work tab; this display of work is determined specific login credentials for a user. To display the work items, perform the following:
- Click the My Work tab at the top of the screen.
- The My Work Items screen appears; select any of the following work queues on the left side of the screen:
- New Orders: All new orders that are assigned to the current user.
- Life of Loan Updates: All LOL orders assigned to the current user.
- Open Disputes: All open disputes that are assigned to the current user.
Note: A particular work queue will display the number of work items contained within it. For example New Orders – (2) denotes that two work items appear in the New Orders queue.
